Rana Florida ColumnsRana Florida Columns: Life

The Huffington Post : Waiting in Line is Bad Business

By October 17, 2016No Comments

Long lines for service send customers a message that a company doesn’t care.Don’t companies see the fallout of such bad business practices? Many customers end up cancelling their service or switching companies due to a lengthy wait. Yet more customers say their frustrations have caused them to take action of some sort.