This report takes a deep dive into America’s Service Class. The
Service Class includes 65 million workers who toil in precarious,
low-skill, low-pay jobs in fields like Food Preparation and Service, Retail Trade, Personal Care, and Clerical and Administrative positions.
Our research outlines the dramatic growth of the Service Class,
documents the low wages paid to Service Class workers, and charts
the large share of women and minorities that make up Service
Class workers.